Privacy Policy

Last updated: August 5, 2026

Classic Flooring LLC ("Classic Flooring," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit idahofallsflooring.com, use a form or feature on the site, or otherwise communicate with us about the site (collectively, the "Website").

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This Policy applies to Website-related information. It does not replace any privacy notice, contract, warranty, or other terms that may apply to an in-store purchase, on-site assessment, flooring project, employment relationship, or another interaction with Classic Flooring.

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1. Information We Collect

Information You Provide

We may collect information that you choose to provide, including:

• Contact information, such as your first and last name, email address, telephone number, mailing or project address, and ZIP code;
• Project and service information, such as the rooms or property involved, measurements, preferred products, flooring type, installation, resanding or refinishing interests, project timing, budget, photos, and details in your message;
• Quote and transaction information, such as information needed to prepare a bid, arrange an assessment, schedule work, communicate about products or services, or administer a customer relationship;
• Communications, including emails, telephone calls, text messages, form submissions, feedback, and records of our responses; and
• Other information you voluntarily provide.

Please provide only information reasonably necessary for your request. Do not send sensitive personal information through the Website or ordinary email unless we specifically request it through an appropriate channel.

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Information Collected Automatically

When you use the Website, we and our service providers may automatically collect information such as:

• Internet Protocol (IP) address and approximate location derived from it;
• Browser type, device type, operating system, language, and device identifiers;
• Pages viewed, links clicked, referring and exit pages, date and time of access, session duration, and other Website interactions;
• Information about Website performance, errors, security events, and traffic sources; and
• Cookie identifiers and similar technical information.

The information available to us depends on your browser, device, settings, and the technologies active on the page you visit.

Information From Other Sources

We may receive information from referral partners, product manufacturers or distributors, contractors, social-media platforms, review sites, advertising or analytics providers, publicly available sources, and other people who contact us on your behalf. We handle that information as described in this Policy and as required by law.

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2. How We Use Information

We may use information to:

• Respond to questions and quote requests;
• Contact you by email, telephone, or text about your inquiry or project;
• Assess project needs, prepare or revise bids, recommend products, arrange site visits, schedule services, and provide customer support;
• Operate, maintain, secure, troubleshoot, and improve the Website and our business;
• Understand Website traffic, visitor interests, and the effectiveness of our content and marketing;
• Personalize content and remember preferences where appropriate;
• Protect against fraud, spam, misuse, security threats, and unlawful activity;
• Establish, exercise, or defend legal claims and enforce agreements;
• Comply with legal, tax, accounting, insurance, and recordkeeping obligations; and
• Carry out another purpose disclosed when information is collected or with your consent.

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Submitting a quote form asks us to contact you about that request. It does not by itself authorize automated marketing calls or texts where separate consent is required by law.

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3. Cookies and Similar Technologies

Cookies are small files stored on a browser or device. The Website and its service providers may use cookies, pixels, scripts, local storage, and similar technologies for functions such as:

• Operating and securing the Website and its forms;
• Remembering settings and supporting Website features;
• Measuring traffic, page performance, and visitor interactions;
• Identifying errors and improving Website content; and
• Evaluating referrals, campaigns, and marketing performance.

The Website currently uses or may use services such as:

• Webflow: Hosts the Website and supports Website forms and related functionality.
• Google Analytics: Helps measure Website traffic and usage on pages where it is enabled.
• Google reCAPTCHA: Helps protect forms from spam and abuse.
• Adobe Fonts (Typekit): Delivers Website fonts.
• Finsweet and jsDelivr: Deliver scripts used for Website functionality.

These providers may receive technical information such as an IP address, device or browser information, page activity, and cookie or similar identifiers under their own privacy terms. Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service. Adobe's practices are described in the Adobe Privacy Policy, and Webflow's practices are described in the Webflow Privacy Policy.

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You can control cookies through your browser settings. Blocking or deleting cookies may affect Website features. You may also use tools offered by particular providers, such as the Google Analytics Opt-out Browser Add-on.

4. How We Disclose Information

We may disclose information to:

• Service providers that support hosting, forms, analytics, security, communications, data storage, information technology, marketing, professional services, and business operations;
• Manufacturers, distributors, installers, subcontractors, and project partners when reasonably necessary to evaluate or fulfill a request, source products, prepare a bid, or perform services;
• Professional advisers, such as attorneys, accountants, auditors, insurers, and consultants;
• Government authorities or other parties when we believe disclosure is required by law or reasonably necessary to protect rights, safety, property, users, our business, or the public;
• Parties to a business transaction, such as a merger, financing, acquisition, reorganization, sale of assets, bankruptcy, or due-diligence process; and
• Other parties at your direction, with your consent, or as otherwise disclosed when information is collected.

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5. Sale, Sharing, and Targeted Advertising

Classic Flooring does not sell personal information for money. Based on the Website configuration reviewed as of the "Last updated" date, we do not knowingly use Website personal information for cross-context behavioral advertising or targeted advertising as those terms are defined by applicable U.S. state privacy laws.

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6. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including to respond to inquiries, prepare and administer bids, provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with law. Retention periods vary based on the nature of the information, the relationship involved, legal requirements, security needs, and whether the information is needed for an ongoing or anticipated claim.

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7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission over the Internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

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8. Your Choices

You may:

• Decline to provide optional information;
• Adjust browser settings to block or delete cookies;
• Use available provider-specific analytics or advertising opt-out tools;
• Unsubscribe from marketing email by using the link in the message;
• Reply STOP to an automated marketing text; and
• Request access, correction, or deletion as described below.

9. Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to, correction of, or deletion of your personal information. To submit a request, contact us using the information in Section 17. We will not unlawfully discriminate against you for exercising an applicable privacy right.

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10. Do Not Track and Preference Signals

The Website does not currently respond to Do Not Track signals in a standardized way. Where required by law, we will process recognized opt-out preference signals, such as the Global Privacy Control.

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11. Children's Privacy

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

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12. External Sites and Social Media

The Website may link to services operated by others. A link does not mean that we control or endorse the external service's privacy practices. Information you provide to an external service is governed by its own privacy notice.

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13. Users Outside the United States

Classic Flooring is based in Idaho, and the Website is intended primarily for users in the United States. If you access the Website from another country, information may be transferred to and processed in the United States.

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14. Business Transfers

In the event of a merger, acquisition, or sale of assets, information may be reviewed, transferred, or disclosed as part of that transaction, subject to applicable law.

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15. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Website and update the "Last updated" date.

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16. Questions About This Policy

This Policy is intended to describe our Website-information practices in a clear, general way. If you have questions about how a particular category of information is handled, contact us.

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17. Contact Us

For privacy questions or requests, contact:

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Classic Flooring LLC
3441 N Hitt Rd
Idaho Falls, ID 83401

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Email: sales@classicflooringid.com
Office: (208) 525-3384
Cell: (208) 589-0691

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Please do not include financial account details, government identifiers, or other sensitive information in an ordinary email.

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